Terms & Conditions

Terms and Conditions

By booking a service with A&M Certified Cleaning Professionals, you agree to the following Terms and Conditions. Please read them carefully before scheduling your cleaning appointment.

1. Booking & Deposits

  • A non-refundable 30% deposit is required at the time of booking to secure your appointment.

  • The remaining balance must be paid in person on the day of service.

 

2. Cancellations & Rescheduling

  • If you cancel more than 48 hours before your scheduled service, your deposit will not be refunded.

  • If you cancel less than 48 hours before your appointment, your deposit will be credited toward a future booking within the next three (3) months.

  • No-shows will result in a forfeited deposit and will not be eligible for credit or refund.

 

3. Satisfaction Guarantee

  • If you are not satisfied with your cleaning, you must notify us within 24 hours of service completion.

  • We will return to address and correct any missed areas at no additional cost.

 

4. Additional Important Notes

  • All cleaning services are provided by background-checked, trained professionals.

  • We reserve the right to refuse service if conditions are unsafe, unsanitary, or unsuitable for our cleaning staff.

  • By booking with us, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in full.

 

5. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Phone: 808-491-3872
Email: [email protected]