Last Updated: November 2025
At A&M Certified Cleaning Professionals, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and share your information when you use our website https://amcleaningprofessionals.com/ or any of our cleaning services. By using our services, you agree to the practices described in this policy.
We may collect personal information when you:
Request a quote
Book a cleaning service
Submit a contact form
Communicate with us by phone, email, or through our website
This information may include:
Full name
Email address
Phone number
Service address
Booking details and service preferences
Payment details (processed securely via third-party gateways)
Messages, feedback, or reviews
When you visit our website, we may automatically collect:
IP address
Device and browser information
Pages viewed and time spent
Click behavior and navigation patterns
Cookies and tracking data
This helps us improve site performance and user experience.
We may receive information from:
Payment processors (confirmation, payment status)
Advertising and analytics partners
Social platforms you interact with
We use your information to:
Provide, schedule, and manage cleaning services
Process payments and send confirmations
Communicate regarding bookings, inquiries, or reminders
Improve our website, services, and customer support
Send promotions or updates (only if you opt in)
Maintain internal business records
Detect fraud, misuse, or security breaches
Comply with legal and regulatory requirements
We do not sell or rent your personal information.
We share information only with trusted partners, such as:
Payment processors to complete transactions
Customer support tools to manage communication
Email service providers for notifications
Analytics platforms to improve functionality
Legal authorities, if required by law or to protect our rights
Business successors, in case of a merger or acquisition (under strict privacy standards)
All partners are required to protect your information appropriately.
We use cookies and similar technologies to:
Analyze website usage
Personalize content
Improve site functionality
You can disable cookies through your browser, but some features may not work correctly.
We use industry-standard physical, electronic, and administrative safeguards to protect your data from unauthorized access, alteration, or disclosure. Only authorized personnel or partners have access when needed to provide services.
We keep your information only as long as necessary to:
Deliver services
Comply with laws
Resolve disputes
Maintain business records
When no longer needed, your data is securely deleted or anonymized.
You have the right to:
Access personal information we hold about you
Request corrections or updates
Request deletion of your data (subject to legal limitations)
Opt out of promotional emails at any time
To exercise your rights, contact us at [email protected].
We do not knowingly collect personal information from children under 13. If such data is discovered, we will delete it immediately.
We may update this Privacy Policy periodically. Changes will be posted on this page with a new “Last Updated” date. Continued use of our site or services means you accept the updated terms.
Estimate Confirmation: This is an initial estimate. We will contact you to finalize your appointment details.
Hourly Rate: We charge $70 per person per hour with a minimum of 4 hours required. We typically work in teams of two, but occasionally, you may have a single technician.
Additional Services: Pricing does not include extras.
Supplies and Equipment: We provide all necessary supplies and equipment for the cleaning service.
Insurance: We are fully insured for your peace of mind.
Deposit Policy: A 25% non-refundable deposit is required to secure your booking.
Rescheduling: To reschedule, please notify us at least 48 hours prior to your appointment. Rescheduling requests made within 48 hours cannot be accommodated. If you need to reschedule after the 48-hour window, you will need to pay another non-refundable deposit.
Cancellation Policy: If you cancel on the day of the cleaning, an additional 50% fee will be charged, totaling 75% of the scheduled cleaning cost. For post construction cleanings, the home must be completely free of trash, and debris, otherwise, additional fees will apply. There must be running water, electricity, air conditioning, and heat. We do not work while other contractors, such as cable companies, moving companies, or repairmen, are in the home. If there are other contractors present, we will leave, and you will be charged the full amount of the cleaning.
Refund Policy: No monetary refunds are provided.
Final Inspection: All cleanings must be inspected before our team leaves the premises. We do not offer re-cleaning services.
By booking with us, you agree to these terms and conditions.
If you have questions or concerns about this Privacy Policy, contact us:
A&M Certified Cleaning Professionals
Email: [email protected]
Phone: +1 (808)-491-3892
Website: https://amcleaningprofessionals.com/
